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Strategic Management of Professional Service Firms formatIsbn:Softcover - 9783642423581 vorerst geschafft seine Aufgabe zuManaging strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop
